Export sales are Tax Free (where I ship the piece to an address outside of N.Z.) Please note you are responsible for any import duty, should that be applied by your country's customs!
Once receiving an order from you, I will contact you with a shipping quote (which will include packing & insurance) & confirm the delivery period. I will then send you a link to my secure PayPal service where you can enter your credit card details. Alternatively, I can forward you my account details for direct credit. Once your payment is processed you will receive your receipt & I will advise details once it has been sent.
Please allow a minimum of 2-4 weeks for your work to be ready as each piece is crafted to order (longer if I am away shooting or especially busy!) I carry a small range of works at my Ardmore studio where you are welcome to visit by appointment (what I have available to show does vary from week to week). Please allow additional lead time for christmas & summer high season!
If your order is urgent, please advise & I will do my utmost to accomodate your wishes. If you live in the Auckland area & I have the time available, I may be able to deliver & hang your piece for you. Or you can collect directly from my studio in Ardmore, South Auckland.
Unframed paper & canvas prints are sent rolled in sturdy postal tubes via NZ Post Economy Courier, which is very efficient & cost effective. Your local picture framer can then offer many options for framing these for you.
Framed canvas pieces are shipped overseas via TNT who I have found to be very reliable over the years. I spend considerable time packing all pieces myself into custom boxes to ensure your work is thoroughly protected against any mishap. On receipt of your goods, it is imperative that you immediately open & inspect to ensure that your piece has arrived in perfect condition. In the (very) unlikely event of any problem, please contact me within 24 hrs so that an insurance claim can be lodged & a replacement piece sent.
Please note I cannot ship glass framed paper prints as the risk of damage is too great! I supply paper prints unframed (rolled in a sturdy postal tube), so simply take these directly to your local picture framer to be framed. There are many styles & colours of frames available, please feel free to contact me for advice if you can't decide what best suits your print!